![]() I tried creating a new profile with a simple user name and launched the game from there - it loaded just fine. Thank you and please let me know if you have any questions! If you need help attaching files to this ticket, check out this guide here. If this doesn’t work, please zip up your logs directory (usually found here \Documents\My Games\Sid Meier's Civilization VI\Logs) and send them to us in this ticket. ![]() ![]() If you have a Documents directory called “#documents” the game will not start.įor now the workaround is to create a new Windows account without the special character in your username, or correct the windows path to remove one of the above special characters. This means that if your windows username, for example, is “C
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